Case Study: Concrete Delivery In Bournemouth – Adapting to Tricky Ground Conditions

by | Oct 6, 2023

Brief Summary

At a recent project in Bournemouth that involved laying the foundations for a single plot, Carters Concrete was faced with a demanding situation. The project saw an unexpected change in requirements from an initial estimate of 12m³ of concrete to over 34m³, due to unforeseen tricky ground conditions. Despite these challenges, Carters Concrete successfully adapted its processes, displaying resilience and a steadfast commitment to customer satisfaction.

Job Background

The project was characterized by a heightened sense of urgency. Trenches for the foundation had already been excavated, and a delay in pouring the concrete would have had a cascading impact on the entire construction schedule. Understanding the criticality of the situation, Carters Concrete was nimble in reallocating its resources and adjusting its schedule to meet the sudden spike in concrete demand.

Job Requirements

The original job requirements called for 12m³ of concrete to be poured to establish the single plot foundations. However, during the initial stages of the project, the ground workers came across unexpected obstacles in the form of challenging soil and ground conditions. These unforeseen issues necessitated a sharp increase in concrete requirements to 34m³, almost tripling the initial estimate.

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A volumetric concrete mixer ready for concrete delivery

Constraints and Challenges

The primary challenge was the tricky ground conditions, which not only inflated the quantity of concrete needed but also put immense pressure on the project’s timeline and available resources. These conditions called for immediate action and rapid decision-making to ensure that the new requirements were met without compromising on quality or safety.

Techniques and Hardware Used

To adapt to the new situation, Carters Concrete made strategic choices in both technique and hardware. Volumetric concrete mixers were deployed on-site to allow for real-time adjustments to the mix and volume of concrete. These trucks were also put on a quick turnaround schedule, ensuring a continuous supply of the additional 22m³ of concrete required. This enabled Carters Concrete to be flexible and responsive to the project’s evolving needs.


Carters Concrete went above and beyond, working into the early evening hours to make sure that the increased concrete requirements were fully met. Through its quick thinking, resource reallocation, and effective use of technology, Carters Concrete was able to turn a challenging situation into a success story. This project serves as a compelling testament to the company’s adaptability, resourcefulness, and an unwavering commitment to customer satisfaction, even under the most demanding circumstances.

By focusing on these areas, you can provide a more comprehensive and detailed case study that not only covers the challenges and solutions but also highlights your company’s capabilities and customer-centric approach.

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Key Takeaways

  1. Adaptability in the Face of Unforeseen Challenges: Carters Concrete demonstrated exceptional adaptability when the initial estimate for concrete nearly tripled due to tricky ground conditions.
  2. Rapid Response and Resource Allocation: Faced with a tight schedule and opened trenches, the company was quick to reallocate resources and adjust its timetable, thereby avoiding delays in the overall construction timeline.
  3. Strategic Use of Technology: The deployment of volumetric concrete mixers for on-site mixing allowed for flexibility in the quantity and mix of concrete, showcasing how technology can be leveraged to solve real-world challenges.
  4. Time Management: Despite the increased workload, Carters Concrete put their trucks on a quick turnaround schedule and extended their working hours into the early evening to meet project deadlines.
  5. Commitment to Customer Satisfaction: The successful completion of the project underscores Carters Concrete’s strong commitment to meeting and exceeding customer expectations, even under challenging conditions.