Case Study: Concrete Delivery for a Domestic Shed Base in Poole, Dorset

by | Oct 6, 2023

Concrete Delivery Poole – A Brief Summary

Carters Concrete efficiently delivered 2 cubic metres of ready mix concrete for a domestic shed base in Bournemouth. Using a ground line pump, the team navigated the site’s narrow passage, thereby ensuring a smooth delivery and a satisfied customer.

Job Background

The project originated from a first-time customer in Bournemouth who wanted to construct a shed in their garden. Conscious of the local traffic peaks during school pick-up hours, Carters Concrete chose a 2pm-4pm timeslot for the delivery. This thoughtful scheduling aimed to minimize disruption and align with our focus on good customer service.

Job Requirements

The task at hand was to deliver 2 cubic metres of ready mix concrete to form the base of the garden shed. The delivery was set to take place between 2pm and 4pm. Our team arrived ahead of time to set up the necessary equipment, such as the ground line pump, to ensure that the operation proceeded without hitches.

READYMIX CONCRETE
A volumetric concrete mixer ready for concrete delivery

Constraints and Challenges

The site presented its own set of difficulties, the most prominent being a narrow garden passage. This constraint made it impossible for larger vehicles to access the designated area for the shed base. The tight space called for an alternative approach to concrete delivery, making the ground line pump an essential part of our strategy.

Techniques and Hardware Used

To tackle the site’s limitations, we employed a ground line pump to facilitate the concrete delivery. Volumetric concrete mixers were also used for on-the-spot mixing, allowing the customer the advantage of paying only for the amount of concrete used. This approach aligned well with our ethos of providing efficient and customer-friendly solutions.

Customer Feedback

The customer was pleased with the entire operation, specifically noting the effective use of the ground line pump to navigate the narrow garden passage. They took the time to leave a positive review, reflecting their satisfaction and confirming that our attention to detail and focus on customer service were well-received.

Conclusion

Within the planned 2pm-4pm window, the project was successfully wrapped up. The customer’s positive feedback underscores Carters Concrete’s commitment to delivering quality service, even when faced with logistical challenges. Our ability to adapt and use the right equipment helped us execute a smooth and timely operation.

Carters On Site 1

Key Takeaways

  1. Thoughtful Scheduling: By avoiding peak traffic times, Carters Concrete showed an attention to detail and customer convenience, demonstrating excellent customer service.
  2. Site-Specific Solutions: The use of a ground line pump allowed the team to overcome the challenge posed by the garden’s narrow passage, emphasizing the company’s adaptability.
  3. Efficient Use of Technology: Volumetric concrete mixers enabled precise on-site mixing, allowing the customer to pay only for what they used. This reflects a customer-centric and efficient approach.
  4. Timely Execution: The project was completed within the planned timeslot, showing that Carters Concrete can manage time effectively, even under constraints.
  5. Customer Satisfaction: The customer’s positive review serves as a testament to the company’s commitment to quality service and customer satisfaction.